SMS Text Templates
See examples of helpful text messages that businesses can send to customers.
Shown below are seven examples of effective communication between businesses and customers that ensure you deliver value to each recipient.
1. Replying to car information requests
Hey, [car dealership name] here! Happy to hear you’re interested in our [car model]. Check out the full specs and price at: [Insert Link Here]. Need more help? Reply to this text with your questions, and we’ll get back to you!
2. Appointment Request
Hey [name], do you have 30 minutes on [date] at [time] to check out some of our cars? Our address is [address]. Reply with YES to confirm.
3. Appointment reminders
[Name], just wanted to make sure you can still make our appointment on [date] at [time]. Please reply with YES to confirm.
4. Appointment Cancelled
I have some time available [date] at [time] and later in the afternoon, would that work to reschedule?
5. Continuing the conversation
Just checking in! Please let me know if you have made any progress on moving forward with the [Vehicle Info] or if there is anything else I can do for you!
6. Sending A Promo
Hey [name]. Are you still looking to buy a [car brand]? We have great discounts for subscribers. Get $250 off by showing this text to your salesman.
7. Credit Approval Text
Hey [name]. We work with all the finance companies. We can get you approved! Need more help? Reply to this text with your questions, and we’ll get back to you!